A certain 'exclusive' BMW mechanic has lost all of my business and I will never refer them again! I'll add the specifics to the online reviews and rip off report I will be leaving about their company.
Every business should know the following:
- • What is a client worth?
• What does it cost to acquire one?
• What does it cost toe keep them?-
If you are in business, know that 1 client is never just 1 client. Your client has family, friends and colleagues. Your client has LIFETIME value and the sooner you realize this, the better.